ph935 Privacy Policy

This Privacy Policy ("Policy") describes how ph935, the operator of the online gaming platform accessible at https://ph935.vip ("ph935," "we," "us"), collects, uses, discloses, stores, and protects the personal data of individuals ("you," "Player," "User") who access or use our platform. This Policy applies to all personal data collected through ph935.vip, including through account registration, platform use, customer support interactions, and marketing communications.

ph935 is committed to protecting the privacy and security of all Filipino players in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. By using ph935, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

ph935 collects the following categories of personal data:

• Full legal name as it appears on a government-issued Philippine ID;
• Date of birth (for age verification — ph935 is strictly 21+ only);
• Residential address within the Philippines;
• Email address and mobile phone number;
• Copies of government-issued Philippine identification documents submitted for KYC (e.g., passport, driver's license, SSS ID, PhilHealth ID, UMID).

• GCash account number or PayMaya account details used for deposits and withdrawals;
• Bank account details for BPI, BDO, or Metrobank transfers where applicable;
• Deposit and withdrawal transaction records including amounts, dates, and reference numbers.

• Login timestamps, session durations, and IP addresses;
• Device type, operating system, browser type, and screen resolution;
• Games accessed, bets placed, outcomes, and wagering history;
• Bonus claims, promotional interactions, and loyalty program activity.

• Customer support chat transcripts, emails, and support ticket records;
• Survey responses, feedback, and complaint records.

ph935 collects personal data through the following means:

• Directly from you — when you register a ph935 account, complete KYC verification, make a deposit or withdrawal request, contact customer support, respond to a survey, or opt into a promotional offer;
• Automatically — through cookies, server logs, and analytics tools when you access and navigate ph935.vip;
• From payment processors — transaction confirmation data received from GCash, PayMaya, and bank transfer services when you conduct financial transactions on ph935;
• From identity verification services — confirmation data returned from third-party KYC providers during the account verification process.

ph935 uses your personal data for the following purposes:

• To create, verify, and maintain your ph935 account;
• To process deposits, withdrawals, and other financial transactions;
• To verify your identity and age (21+) as required by PAGCOR regulations and anti-money laundering (AML) obligations;
• To provide customer support and respond to your inquiries;
• To operate and improve the ph935 platform, games, and services;
• To send you transactional communications (account confirmations, security alerts, withdrawal notifications);
• To send marketing and promotional communications where you have given your consent;
• To detect and prevent fraud, money laundering, and other prohibited conduct;
• To comply with applicable legal and regulatory obligations, including PAGCOR licensing requirements and Philippine AML laws;
• To administer ph935's responsible gaming program, including processing self-exclusion requests and deposit limit applications.

Under the Philippine Data Privacy Act of 2012, ph935 processes your personal data on the following legal bases:

• Contractual necessity — processing required to create and operate your ph935 account and deliver the services you have requested;
• Legal obligation — processing required to comply with PAGCOR regulations, Anti-Money Laundering Act (AMLA) obligations, and other applicable Philippine laws;
• Legitimate interests — processing for fraud prevention, platform security, and platform improvement, where our legitimate interests are not overridden by your privacy rights;
• Consent — for marketing communications and any non-essential cookies, where you have given freely given, specific, and informed consent.

ph935 does not sell or rent your personal data to third parties. ph935 shares your personal data only in the following circumstances and only to the extent necessary:

• Payment processors — GCash, PayMaya, BPI, BDO, and Metrobank receive the minimum necessary financial data to process your deposits and withdrawals;
• KYC and identity verification providers — third-party identity verification services receive your identification documents and personal data solely for the purpose of verifying your identity as required by regulations;
• Game software providers — limited gameplay data is shared with third-party game studios (e.g., JILI, PG Soft) to facilitate the games you play, strictly for game operation purposes;
• Regulatory authorities — ph935 discloses personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities when required by law or regulatory order;
• Legal and compliance advisors — where strictly necessary to obtain legal advice or comply with court orders.

All third-party service providers engaged by ph935 are bound by data processing agreements that require them to handle your personal data securely and in accordance with applicable Philippine data privacy laws.

ph935 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:

• Account registration and KYC records: minimum five (5) years from account closure, as required under AMLA and PAGCOR regulations;
• Financial transaction records: minimum five (5) years from the date of the transaction;
• Customer support records: three (3) years from the date of the last interaction;
• Marketing consent records: until withdrawn, plus one (1) year following withdrawal of consent.

Following the expiry of applicable retention periods, ph935 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

ph935 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and ph935.vip;
• Encryption of sensitive personal data at rest in ph935 databases;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Two-factor authentication available for all ph935 player accounts;
• Regular security assessments and vulnerability testing of platform infrastructure;
• Incident response procedures for personal data breaches, including notification to the NPC and affected players within the timeframes required by the DPA.

While ph935 takes reasonable security precautions, no data transmission or storage system can be guaranteed to be completely secure. You are responsible for maintaining the security of your ph935 account credentials and for notifying us immediately at [email protected] if you suspect any unauthorized access to your account.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph935:

• Right to be informed — the right to be informed about how your personal data is collected and used, as set out in this Policy;
• Right of access — the right to request a copy of the personal data ph935 holds about you;
• Right to rectification — the right to have inaccurate or incomplete personal data corrected;
• Right to erasure — the right to request deletion of your personal data where ph935 no longer has a legal basis to retain it;
• Right to object — the right to object to the processing of your personal data for direct marketing purposes;
• Right to data portability — the right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to file a complaint — the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact ph935's Data Protection Officer at: [email protected]. ph935 will respond to verifiable requests within thirty (30) calendar days as required by the DPA.

ph935 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit ph935.vip. ph935 uses the following categories of cookies:

• Strictly necessary cookies — essential for the platform to function, including session management and security. These cannot be disabled without affecting platform functionality;
• Analytics cookies — used to understand how Filipino players use ph935, which pages are visited most, and where errors occur, so that ph935 can improve platform performance;
• Functional cookies — used to remember your preferences such as language settings and previously visited game categories.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of ph935. ph935 does not use cross-site advertising or third-party behavioural tracking cookies for purposes unrelated to platform operation.

ph935 is strictly for individuals aged 21 years and above. ph935 does not knowingly collect personal data from individuals under the age of 21. If ph935 discovers that personal data has been submitted by or on behalf of a person under 21, that account will be immediately closed, any deposited funds returned through appropriate channels, and the personal data will be securely deleted from ph935 systems. If you are a parent or guardian and believe that your child under the age of 21 has submitted personal data to ph935, please contact [email protected] immediately.

ph935 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or PAGCOR regulatory requirements. Material changes to this Policy will be communicated to registered ph935 players via email or an in-platform notification prior to the effective date of the change. Your continued use of ph935 following the notification of changes constitutes your acceptance of the updated Policy. The "Last updated" date at the top of this page reflects the most recent revision.

ph935 has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act. For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:

ph935 Data Protection Officer
Email: [email protected]
Response time: Within 30 calendar days for data subject requests
Support hours: 24 hours a day, 7 days a week

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe that ph935 has violated your data privacy rights under RA 10173.